UNIT 5

5 Emails

Reading

You are a receptionist. use the conversation from task 7
toleave a note for a client who missed a call.

Hello Mr. Steven
your friend Jhon called about a meeting that you both have for toninht
and we wanted to know where are you going to,
I told him you favorite restaurant that you talked about yesterday and
he said that was ok, he´s going to meet there
greetings Alondra

Speaking

With a partner, act out the roles below, based on the dialogue from Task 6. Then switch roles.

USE LANGUAGE SUCH AS:

Did you get that…

I didn’t get an email from you today…

What address did you send it to?

Student A: You sent an important file to Student B. Talk about:

• Receiving the file
• Investigating the problem
• Finding a solution

Make up the name of someone you sent it to.

Student B: Student A tried to send you an email. Talk about :

• Receiving the file
• Possible solutions
• Email address changes

Good morning this is Alondra speaking

good Morning, I would like to talk with reservation area

Sure, let me connect to you with extension #4

thanks

Good morning this is reservation area, how can I help you?

Im really sorry, but our system it´s no working at this moment, can you please give me your information, Im going to it down and then I will make your reservation in the system

That´s fine thanks

Please give me a cellphone number and your email, and we will call you back to confirm it or by email

that´s perfect! thanks a lot

you welcome, bye!